Tech is a Four Letter Word

Right now, this minute, I’m sick and tired of tech.

Yes, I know I was all for it a couple of posts ago. But not tonight.

I’m tired of it not working the way it’s supposed to work. I’m tired of it not doing the things it’s supposed to do. I’m tired of it going oh-so-slowly. I’m tired of being given instructions that just don’t work (‘Click the green button, top left’ – there is no green button top left…).

Maybe I’m just tired.

Once upon a time, not so very long ago, I used to assume that if the tech didn’t work it was because I was doing something wrong. I’m totally over that. The tech doesn’t work because it’s crap.

If my car had as many issues and problems as the tech I have to deal with on a daily basis, I would take it straight back to where it came from and demand a refund. But for some reason we all accept that tech is just a bit rubbish.

This evening I tried to renew my driving licence. I went to the appropriate website, filled in all the stuff. They can use the photo on my passport for the photo on my driving licence, I just have to fill in the passport number. Fair enough. I filled in my passport number. And the next page told me that my passport isn’t valid.

My passport is valid.

There was a number to ring, so I rang it.

Apparently there’s a glitch and if your passport was issued within the last year (year!!) the system can’t access it to use the photo for your driving licence. I pointed out, everso calmly, that my passport is more than a year old – it was issued at the end of January 2020. The story then changed to ‘passports issued in 2020’. Never mind.

So I can’t renew my driving licence online. I’m going to have to do it by post. And in order to do that I have to include ‘a cheque or postal order for £17.00’.

Well that was a moment of light relief in an otherwise frustrating day. Funniest thing I’ve heard in a long time.

I don’t possess a cheque book, so postal order it will have to be. I don’t think I’ve ever had to buy a postal order before, in all my long-legged life. Welcome to the 21st century.

One of these days all the tech will just work, and we won’t know what to do with ourselves.

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Photo by Yan from Pexels

6 Comments Add yours

  1. Joan Mudd says:

    I feel your pain. Twenty years ago I was totally on it in terms of technology, but now YARGH! I had a similar problem with my MOT certificate. This summer, I took my car – a well known brand of highly engineered German desirability – in for its first MOT. It failed. It was less than 3 years old YARGH again, but that is beside the point. In and amongst the kerfuffle of fixing and re-testing they didn’t actually give me an MOT certificate. I wanted a physical one. I rang them up, but they had gone “paperless” apart from the bill, obviously, which they thrust into my hand as soon as I walked through the door. They said that I could get a copy of the MOT online. Not so. There was some glitch in the Ministry of Transport system that meant me and my car didn’t exist. I finally did manage to get a nice hard copy of my MOT e-mailed from the dealership, who hadn’t gone paperless at all – just lazy with poor customer service, but that’s another story. The point is, like the OP, one is delivered with the bald statement “you can do it online”. Yeah, right, and interestingly enough both of our problems involved the Ministry of Transport. Hmmm.

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    1. Hmm indeed. My concern is that if there’s a data base somewhere that reckons my passport is invalid, how do I go about proving that it isn’t? Computer says no…

      Like

    1. Thank you for your lovely words about my blog. I aim to post every other day, so watch out for the next one!! Do you mind if I include a link back to your site from mine? I include ‘Recognition from around the web’ on my site, so it would be great to include you in the list.

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  2. SisterStay says:

    The exact same thing happened to me!! V frustrating

    Like

    1. Glad I’m not the only one!!

      Like

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